“The solution allows users to quickly get customized advice, flagging the specific fraud risks they may be exposed to, and introduces a mitigation in only a few clicks. I could imagine this being very helpful for the elderly.”
— Nick Olivier, Director Data Science at Kemper
“Having lived in the U.S. for over 25 years, I’ve witnessed the sharp rise in fraud and scams. Most banks rely on methods like SMS OTPs or driver’s license uploads, which I often find difficult for older adults to navigate. This interactive fraud chatbot is a wonderful way to bridge that gap. It not only makes the process more engaging and less intimidating for seniors but also educates them about government support options while realistically highlighting how scams actually occur.”
— Venu Namani (Elder Citizen), Lead Software Engineer at Nexthop.ai Inc.
“This app provides a simple and intuitive way for seniors to navigate and assess financial matters. By empowering this vulnerable demographic, it serves as a critical tool in preventing them from falling victim to the rising tide of scams that specifically target the elderly. The app's design is not just user-friendly, but a vital layer of protection in an increasingly complex digital landscape.”
— Yaswanth Yadlapalli, Ph.D., Senior Software Development Engineer at Microsoft
“This is pretty slick app! Helps us lot with managing sophisticated fraud in a seamless manner. With sophisticated AI-driven fraud on the rise, we need smarter solutions that guide customers in a simple, frictionless way. Older adults are especially vulnerable to phishing, and relying on SMS OTPs isn’t effective. By the time it’s triggered, a fraudster may have already taken over or changed the phone number. This tool offers a much-needed, proactive safeguard.”
— Rupam Banerjee, Tech Lead Analytics at Sardine
“This app would be extremely helpful for my parents and grandparents, who don’t have much knowledge of banking or the impersonation scams that are so common today. The way it explains things in simple, clear language makes it easy for them to understand and take action quickly. What I especially like is that it’s interactive and keeps them more engaged than a frustrating, friction-filled experience like calling customer care. I feel more at ease knowing that they have a tool like this to guide and protect them from potential fraud.”
— Swetha Kota, Analytics & Reporting Business Partner at Sartorius
“The elder abuse protection tool is simple and user-friendly. I was able to complete the process in about 10 seconds, and the results were delivered quickly in a way that was easy to understand. It would be a valuable addition to the current verification process and serve as a useful reminder for customers to remain cautious.”
— Krystal Li, Risk Management
“I can see this app being useful and serving as another check against online fraud, especially before a fraudulent payment is processed. It is a quick test with few questions and gives instantaneous risk level assessment. Even after having gone through multiple training sessions about different methods of scam, having an app remind you of the risks involved would be useful. This is particularly relevant as the scammers continue to use new and creative ways to find victims.”
— Krishna Prasad (Elder Citizen), Molecular Biologist
